Touted Business Class upgrade turns out to be small change

Delta calls it “Enhanced Business Class” and is emitting airbrushed verbiage to make it sound like a big deal. One example: “We are completely redesigning the international travel experience for our customers – from more comfortable, all-leather seats and cleaner, brighter cabins to unique BusinessElite offerings including our original, award-winning wine collection, exclusive world-class dining by Chef Michelle Bernstein and industry-leading in-flight entertainment with movies, music and more,” said Joanne Smith, vice president of marketing for Delta. But here’s what you need to know: While the airline is installing new leg rests, seat-cushioning, and leather coverings, the “refurbished” seats are essentially the same –